Time to Learn!
All new employees are required to complete the training described below. As you progress through the training, you will move into different roles within the cafe.
Refer to the link below to begin working through training content and proceed using the training checklist below. You are expected to have completed the checklist within 30 days of your hire date and you need to print and turn in an initialed and signed training checklist once complete.
TRAINING PLAN AND CHECKLIST
You need to complete the below items and initial as well as have your manager initial.
_____ _____ Review entire plankonmain.com website and gain access to the employee portal
_____ _____ Read and acknowledge all policies
_____ _____ Paperwork Complete (W4, I9, Direct Deposit, Health Policy)
_____ _____ Systems Onboarding (When I Work App on phone & Set-up, Clock In/Out)
_____ _____ Reviewed All Training Material
_____ _____ Facility Walk Thru & Orientation
_____ _____ Restocking locations & process
_____ _____ Retail Products, How to Sell, How to Bag and associated Backstories
_____ _____ Owner Walk Thru (Plank Story)
_____ _____ Checklist Orientation & Walk Thru
_____ _____ Apps on Phone (when-I-work, MindBody), Follow & Share Plank on Facebook, Instagram, Twitter, etc.
_____ _____ Know and Understand Own A Zone
_____ _____ Know the table and seat numbering scheme
INITIAL HIRES APPROVED TO WORK IN CAFE TRAINEE ROLE, RETAIL, RESTOCKING, CLEANING
_____ _____ Menu Memorized & Ability to Communicate it
_____ _____. Review the Look Book (items should always be prepared & delivered as shown unless specific customer request)
_____ _____ Know our ingredients (high quality, whole food)
_____ _____ Smoothie Making Process & Recipes
_____ _____ Soup Portions & Plates (Here & Take Away)
_____ _____ How to make all toast and sandwiches
_____ _____ Plating (Here & Take Away)
_____ _____ Alcohol Drink Making and Serving
_____ _____ Tap System, Cups, Glasses & Portions (Here & Take Away)
_____ _____ Muffins Process (Here & Take Away)
_____ _____ Health Walk Thru
_____ _____ Food Handlers Certification Complete
_____. _____. STARS Certification Complete
NOW APPROVED TO WORK IN FOOD & DRINK PREP
_____ _____ Offering Talk Tracks Memorized (Juice, Smoothies, Soups, Salads, Sandwiches, On Tap)
_____ _____ Ingredients lists and information
_____ _____ Cash Register Process, Systems Trained (including Discount & Ticket/Tab management, rules, processes)
_____ _____ How to Answer Phone
_____ _____ All Plank Offerings Understood (Food, Fitness, Clothing)
_____ _____ Test Out
NOW APPROVED TO WORK AT REGISTER AND WALKING CUSTOMER THROUGH CHOICES
_____ _____ Knows Mindobody: How to book, cancel, sell, etc.
_____ _____ Knows fitness packages and pricing
_____ _____ Confident with all of the above without assistance
_____ _____ Test Out
NOW APPROVED TO WORK ALONE
Employee Signature __________________________________________________ Date __________
CONGRATS AND WELCOME TO THE TEAM!!
“Let food be thy medicine and medicine be thy food.”