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Time to Learn!

All new employees are required to complete the training described below. As you progress through the training, you will move into different roles within the cafe.

Refer to the link below to begin working through training content and proceed using the training checklist below. You are expected to have completed the checklist within 30 days of your hire date and you need to print and turn in an initialed and signed training checklist once complete.


TRAINING PLAN AND CHECKLIST

You need to complete the below items and initial as well as have your manager initial.

MGR EMP

_____ _____ Review entire plankonmain.com website and gain access to the employee portal

_____ _____ Read and acknowledge all policies

_____ _____ Paperwork Complete (W4, I9, Direct Deposit, Health Policy)

_____ _____ Systems Onboarding (When I Work App on phone & Set-up, Clock In/Out)

_____   _____   Reviewed All Training Material

_____ _____ Facility Walk Thru & Orientation

_____ _____ Restocking locations & process

_____ _____ Retail Products, How to Sell, How to Bag and associated Backstories

_____ _____ Owner Walk Thru (Plank Story)

_____ _____ Checklist Orientation & Walk Thru

_____   _____  Apps on Phone (when-I-work, MindBody), Follow & Share Plank on Facebook, Instagram, Twitter, etc.

_____ _____ Know and Understand Own A Zone

_____ _____ Know the table and seat numbering scheme

INITIAL HIRES APPROVED TO WORK IN CAFE TRAINEE ROLE, RETAIL, RESTOCKING, CLEANING

_____ _____ Menu Memorized & Ability to Communicate it

_____ _____. Review the Look Book (items should always be prepared & delivered as shown unless specific customer request)

_____ _____ Know our ingredients (high quality, whole food)

_____ _____ Smoothie Making Process & Recipes

_____ _____ Soup Portions & Plates (Here & Take Away)

_____ _____ How to make all toast and sandwiches 

_____ _____ Plating (Here & Take Away)

_____  _____    Alcohol Drink Making and Serving

_____ _____ Tap System, Cups, Glasses & Portions (Here & Take Away)

_____ _____ Muffins Process (Here & Take Away)

_____ _____ Health Walk Thru

_____ _____ Food Handlers Certification Complete

_____. _____.  STARS Certification Complete

NOW APPROVED TO WORK IN FOOD & DRINK PREP

_____ _____ Offering Talk Tracks Memorized (Juice, Smoothies, Soups, Salads, Sandwiches, On Tap)

_____ _____ Ingredients lists and information

_____ _____ Cash Register Process, Systems Trained (including Discount & Ticket/Tab management, rules, processes)

_____ _____ How to Answer Phone

_____ _____ All Plank Offerings Understood (Food, Fitness, Clothing)

_____ _____ Test Out

NOW APPROVED TO WORK AT REGISTER AND WALKING CUSTOMER THROUGH CHOICES

_____ _____ Knows Mindobody:  How to book, cancel, sell, etc.

_____ _____ Knows fitness packages and pricing

_____ _____ Confident with all of the above without assistance

_____ _____ Test Out

NOW APPROVED TO WORK ALONE

Employee Signature __________________________________________________ Date __________


CONGRATS AND WELCOME TO THE TEAM!!

“Let food be thy medicine and medicine be thy food.”

Hippocrates